Associates utilize negotiation and decision-making skills to determine the most appropriate solicitation for each customer, minimizing fraud, while maintaining customer satisfaction. Successful candidates are goal-oriented, flexible and possess strong decision-making skills. Additionally, successful candidates have the ability to navigate several computer applications and the judgment to deviate from standard screens, scripts and procedures when appropriate. Extensive training on products, services and computer applications is provided.
Required skills:
Excellent oral and written communication skills
Ability to work effectively in a multi-task, high-volume environment
Self-motivated and results-oriented
Excellent organizational skills
Problem solving skills
Desired skills:
Experience with telephone sales techniques specifically with cross selling
Previous call center experience
For details, please find job posting:
http://www.investmentbankcareer.com/ibankjobs.php?word=investment%2Bbank%2Bassist%252C%2Bbank&limit=100&radius=5&city=Newark&position=Searched&date=
Full Time -
Location: New Jersey
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