Associates utilize negotiation and decision-making skills to determine the most appropriate solicitation for each customer, minimizing fraud, while maintaining customer satisfaction. Successful candidates are goal-oriented, flexible and possess strong decision-making skills. Additionally, successful candidates have the ability to navigate several computer applications and the judgment to deviate from standard screens, scripts and procedures when appropriate. Extensive training on products, services and computer applications is provided.
Qualifications
Required skills:
* Excellent oral and written communication skills
* Ability to work effectively in a multi-task, high-volume environment
* Self-motivated and results-oriented
* Excellent organizational skills
* Problem solving skills
Desired skills:
* Experience with telephone sales techniques specifically with cross selling
* Previous call center experience
For details, please find job posting:
http://www.investmentbankcareer.com/ibankjobs.php?word=Newark%2C+Inbound+Customer+Sales+Associate&position=Searched&limit=100&radius=100&search=search
Full Time -
Location: New Jersey
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